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NEWS
Surado Solutions, Inc.
2060 Chicago Ave. · Suite C5 · Riverside · CA · 92507 · USA
Telephone: (951) 682-4895 · FAX: (951) 682-3846
www.SmartContactManager.com
Media Contact:
Marian Prigmore
(800) 4SURADO
(800) 478-7236 |
***For Immediate Release***
Surado Releases Smart Contact Manager Pro 4.0
SCM Pro Delivers More than 100 Popularly Requested New and Enhanced Features
Riverside, Calif., April 28, 2003 - Surado Solutions, the emerging innovator in Customer Relationship Management (CRM) software solutions, today announced the release of Surado Smart Contact Manager (SCM) Pro version 4.0.
With over 100 new and enhanced features, SCM Pro is the most powerful, customizable and easy-to-use version ever released. SCM Pro sports an enhanced user interface and narrated multimedia tutorials, providing a clear, comprehensive overview of program features and functionality to help users get up and running quickly and effectively, right out of the box.
"SCM Pro is the most robust contact management system available today," said Richard F. Gerson, Sales & Marketing (CRM) Consultant, "It has features found only in mid-market and enterprise versions of CRM software--and it is very easy and intuitive to use." Surado continues to add features and functionality to its program, working hard to bring its customers the best of professional Contact Management, Sales Force Automation and Marketing Campaign Management.
SCM Pro provides an unprecedented backbone for helping small to medium sized businesses become more productive, working well with a host of widely used business tools such as the included Built-In Fax and CardScan software and tight integration with Microsoft Outlook, Word and Excel, as well as the ability to sync with popular PDAs. SCM Pro also enables users to work more efficiently through a well-designed scheduling system, Integrated Web Resources, Knowledge Base/Reference Library with E-Mail Capability, E-Mail and Fax Templates and the Contact Group Manager for organizing groups of contacts.
SCM Pro also enables users to personally tailor the program through Industry-Specific Templates, create unlimited Custom Fields and Screens, assign required fields for data entry, build detailed Quotes and link them to specific Sales Opportunities and use Crystal Reports Writer to expand on the already included 160 pre-built reports.
SCM Pro continues be a "Best Buy" on today's market for single and small corporate networks. "Our product development team works hard to produce meaningful innovations to better serve our customers while taking advantage of the latest technological advancements and industry standards. We also receive excellent feedback from our customers, including what other competitors such as ACT! and GoldMine are not doing - and we move quickly and aggressively to address those needs," said Sundip R. Doshi, CEO, "We don't just talk CRM, we live it! And the extraordinary growth in our customer base is a testament to customer appreciation for our product innovation, flexibility and customer service."
The latest update, SCM Pro 4.0, adds many new and enhanced features to the standard package (no additional purchase required) such as:
New and Enhanced Features
- Enhanced User Interface
- Enhanced Integration with Microsoft Outlook
- Enhanced Built-In Fax System
- Enhanced Built-In CardScan Module to Automatically scan Business Cards Directly into SCM Pro
- Supports E-Mail & Fax Templates
- Create Unlimited Custom Fields & Screens
- Industry-Specific Templates
- Leads Distribution Manager
- Enhanced Marketing Features including Opt-In/Opt-Out Marketing Preferences
- Contact Group Manager (Data Mine and Create Query-based Lists)
- Quick Search from Hierarchy View
- Expanded Hierarchy View (To four levels - Parent Company, Company, Department, Contact)
- Enhanced Filtering and Data Mining
- Knowledge Base with Attachments and E-Mail Capability
- Assign Required Fields for Data-entry
- Over 160 Standard Reports with Powerful Selection Filtering
- Ad-Hoc Reports using Crystal Reports Writer
- Import Wizard with Duplicate Check
- Enhanced Automated Business Processes
- Enhanced Security for Individuals & Groups
- Referral Tracking
- Supports Popular PDAs
- Optional link to Quickbooks Pro and Premier (Scheduled Release 9/03 as Free Update)
Availability & Pricing:
Surado SCM Pro for Windows is available directly from Surado by calling 1.800.478.7236 or through our Reseller Channel listed at www.SmartContactManager.com. Pricing in US dollars for SCM Pro Single User version is MSRP $179.95, or $79.95 after $100 Manufacturer's Rebate; 3-User Network Version MSRP $499, or $299 after Manufacturer's Rebate;5-User Network Version MSRP $749, or $549 after $200 Manufacturer's Rebate. A complete listing of Features, Pricing and Special Offers, as well as a FREE 30-day Downloadable Evaluation Version, can be found at www.SmartContactManager.com.
About Surado
Surado Solutions, Inc., founded in 1995, is headquartered in Riverside, CA, USA. Surado provides a full spectrum of products and services in Customer Relationship Management (CRM) and E-Business. Surado's CRM Solutions include Surado Smart Contact Manager Pro, for single and small user teams and Surado SCM SQL, Surado's Enterprise CRM Solution. In keeping with its commitment to providing flexible solutions that meet the needs of growing business, SCM Pro's design approach was carried forward to Surado SCM SQL, making it easy for customers to upgrade from the Professional to the Enterprise edition with minimal learning curves and interruption to operations. To learn more about Surado SCM SQL, visit www.scmsql.com . For more information about Surado's CRM products and services, please visit www.Surado.com/scm
Surado, Smart Contact Manager and Surado SCM SQL are registered trademarks of Surado Solutions, Inc. All other product names and service names are trademarks of their respective companies.
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