Surado Releases Smart Contact Manager Pro 4.1
NEWS
Surado Solutions, Inc.
2060 Chicago Ave. · Suite C5 · Riverside · CA · 92507 · USA
Telephone: (951) 682-4895 · FAX: (951) 682-3846
www.SmartContactManager.com
Media Contact:
Marian Prigmore
(800) 4SURADO
(800) 478-7236
***For Immediate Release***

Surado Releases Smart Contact Manager Pro 4.1
Latest Release Delivers New and Enhanced Features, including Synchronization for Palm & Pocket PC PDAs

Riverside, CA, October 8, 2003 -- Surado Solutions, the emerging innovator in Customer Relationship Management (CRM) software solutions, today announced the release of Surado Smart Contact Manager (SCM) Pro version 4.1.

With more than 30 new and enhanced features, SCM Pro 4.1 is the most powerful, customizable and easy-to-use version ever released. SCM Pro 4.1 is targeted towards single users as well as small business owners with multiple users on a local area network. Another benefit to small business owners is that Surado's concurrent user license policy makes it convenient to install client versions of the product on unlimited client computers as long as the concurrent user license is not exceeded.

"In keeping with our goal of providing innovation, flexibility and value to our customers, Surado is providing this release as a free update for Smart Contact Manager version 4.0 users.," stated Sundip R. Doshi, CEO. "Because we value our customers, we work hard to improve our products by providing routine service packs that add new and enhanced features at no additional charge--adding greater worth, including for those users who have already purchased our product."

SCM Pro remains the most robust contact management, sales force automation and marketing campaign management system available today. Its enhanced user interface and narrated multimedia tutorials, which provide a clear and comprehensive overview of program features and functionality, have been very well received.

Surado Smart Contact Manager Pro 4.1, adds many features to the standard package.

Major Enhancements in Version 4.1
  • SCM Pro Link for Pocket PC 2002 & Pocket PC 2003 PDAs
  • Support for MS Office 2003 (including MS Outlook, Word and Excel)
  • Supports one-step import from MS Outlook 2000, 2002 & 2003
  • Outgoing E-mail Security Authentication Support
  • Color-coded Activities for greater visual distinction between low, medium and high priorities
  • Create Unlimited Reports for Custom Screens and Fields
  • New Out-of-the-box Reports - SCM Pro now supports over 170 predefined reports
  • Enhanced Automated Business Triggers
  • Much, much more!
"Our users appreciate our product design approach, providing an easy-to-use system to support their contact management, sales force automation and marketing campaign management needs while working well with a wide range of business tools including the Built-In Fax and CardScan software and tight integration with desktop applications including Microsoft Outlook, Word and Excel, as well as syncing with popular PDAs," said Cheryl McCarthy, Executive Vice President. "SCM Pro is well designed for users who are new to Contact Management systems but provides all the power and features necessary for experienced power users."

SCM Pro also enables users to work more efficiently through a well-designed scheduling system, Integrated Web Resources, Knowledge Base/Reference Library with E-Mail Capability, E-Mail and Fax Templates, Contact Group Manager, Industry-Specific Templates, Unlimited Custom Fields and Screens and use of Crystal Reports Writer should users needs exceed the already included over 170 pre-defined reports.

Availability & Pricing:
Surado SCM Pro for Windows is available directly from Surado by calling 1.800.4SURADO 1.800.478.7236) or through our Reseller Channel listed at www.SmartContactManager.com. Pricing in US dollars for SCM Pro Single User version is MSRP $179.95, or $129.95 after $50 Manufacturer's Rebate good through December 31, 2003 and $79.95 for upgrades. A 5 User Multi-User version is currently priced at $549 after a $200 rebate. A complete listing of features, pricing and special offers, as well as a FREE 30-day Downloadable Evaluation Version, can be found at www.SmartContactManager.com.

About Surado
Surado Solutions, Inc., founded in 1995, is headquartered in Riverside, CA, USA. Surado provides a full spectrum of products and services in Customer Relationship Management (CRM) and E-Business. Surado's CRM Solutions include Surado Smart Contact Manager Pro, for single and small user teams and Surado CRM, Surado's mid-market Solution designed for companies that need a CRM solution for 10 to 10,000 users with tight back-office integration. To learn more about Surado CRM, visit www.SuradoCRM.com.

Surado, Smart Contact Manager and Surado CRM are registered trademarks of Surado Solutions, Inc. All other product names and service names are trademarks of their respective companies.