COMPETITOR COMPARISON
Following is a comparison of Surado Smart Contact Manager Pro, ACT! and GoldMine. This comparison is based on features included "out of the box." Both ACT! and GoldMine may have additional modules that provide some of the functionality described below, at an additional cost. For more information, call
1-800-478-7236.

Still using ACT! or GoldMine? Surado can convert your database. Click here for more information...

COMPARE:
 SCM Pro
 ACT!
 GoldMine
CONTACT & ACCOUNT MANAGEMENT
Create Unlimited Custom Fields & Screens YES No No
Auto Link Word Documents to Contact YES No Yes
Create Word Templates YES Yes Yes
Link any Windows Document to Contact YES Yes Yes
Built-In Fax Software YES No No
Built-In CardScan Software YES No No
Built-In Expense Tracking YES No No
Auto Hierarchy View by Parent Company, Company, Dept and/or Contact YES No No
E-Mail or Fax Knowledge Base Documents to Contact YES No No
Automatic Lookup of City/State with Zip Code YES No Yes
View Attachments by Contact, Company or Parent Company YES No No
Bi-Directional Contact Referral YES No Yes
Number of Telephone Numbers Supported 12 6 4
Multi-Field Search Capability YES Yes Yes
Quick Start Wizard to Install Industry-Specific Templates YES No Yes
U.S. Postal Codes Included YES No No
Detailed Web Site Tracking, Categorizing & Searching YES No No
Quick Search in Hierarchy View YES No No
One-Click Import from Microsoft Outlook YES Yes Yes

SCHEDULING & ACTIVITIES
View Complete Outlook E-Mail Detail from Contact Record YES No No
Automatic Business Process Rules Send E-Mail & Faxes without User Intervention YES No Yes
View History and Pending Activities by Contact, Company or Parent Company YES No No
View Tasks by Contact Groups YES No No
Set Up Custom Activity Codes/Priorities YES No Yes

SALES & MARKETING AUTOMATION
Detailed Competitor Tracking YES No Yes
Create & Track Detailed Quotes YES No No
Create & Track Purchase Orders YES No No
Link Quotes to Sales Opportunities YES No No
Track Product Inventory YES No No
Ability to Link Activities Related to Individual Sales Opportunities YES No Yes
Sales Pipeline - Quick Access to Opportunity & Contact Details YES No No
Marketing Campaign Management & Analysis YES No No
Marketing Campaign - Auto Execution of Cross-Sell/Up-Sell Opportunities YES No No
Track Marketing Preferences (Opt-In/Opt-Out) YES No No
Leads Distribution Manager YES No No
Track & Analyze Sales Quotas YES No Yes
Analyze Trends with Data Mining & Filtering YES No No
E-Mail Quotes or Purchase Orders YES No No
View Sales Opportunities, Quotes & Purchase Orders by Contact, Company or Parent Company YES No No

SECURITY
Enhanced Security By Individual, Groups & System Modules YES No No
Reports Security by Individual or Group YES No No
Contact Security Access settings for Public, Private, or up to 8 different Groups YES No No
Activity Security Access settings for Public, Private, or up to 8 different Groups YES No No
Sales Opportunity Security Access settings for Public, Private, or up to 8 different Groups YES No No
Attachments Security Access settings for Public, Private, or up to 8 different Groups YES No No

REPORTS
Predefined Reports 160 23 98
Number of Graphs 22 6 4

OTHER
Import Wizard with Duplicate Record Checking YES No No
Ability To Import Contacts, Activities, Cities, Products YES No No
Create and Run Telemarketing Scripts YES No Yes
Power User or Admin Rights required for Windows NT, 2000 or XP Users NO Yes No3
Ability to Auto-Update with Free Online Revisions YES No No

PRICING
Single User $179.951 $249.95 2 $199.95 2

1  Special Pricing after Rebate.
2  Please check with vendor for any promotional pricing.
3  Users must be given full rights to specific folders in the system. This has to be setup by a system administrator.

Information based on Surado Smart Contact Manager Pro 4.1, Interact Commerce ACT! 6.0 and FrontRange Solutions GoldMine Business Contact Manager 6.0. Surado Solutions recommends that the above information be verified with each competitor for accuracy. Competitor products and features may have been updated. Every effort has been made to ensure the integrity of the above comparison chart. However, Surado Solutions, Inc. makes no warranties on the information provided.